Shipping & Delivery
Every order ships from our warehouse in Florida, gift-boxed and with a tracking number. Shipping within the US is free on every order.
Shipping in the US
| Method | Cost | Delivery |
|---|---|---|
| USPS Ground Advantage, any order | Free | Usually 2–5 business days after it ships (USPS estimate) |
| UPS Ground, orders of $100 or more | Free | Set by UPS, shown in tracking |
| UPS Ground, orders under $100 | $5.95 | Set by UPS, shown in tracking |
| UPS 2nd Day Air or Next Day Air Saver | Shown at checkout | 1–2 business days |
| Alaska, Hawaii, Puerto Rico, US territories, APO/FPO (USPS) | Free | Usually 4–8 business days after it ships (USPS estimate) |
When your order ships
Orders placed by 2 PM ET, Monday to Friday, ship the same day. Orders placed later, on weekends or on US holidays ship the next business day. You get the tracking number by email as soon as the parcel leaves. Every product page shows the USPS delivery estimate; enter your ZIP code to narrow it down. Delivery times are carrier estimates.
International shipping
We ship to 28 countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates and the United Kingdom.
| Method | Cost | Delivery |
|---|---|---|
| Economy International | $24.95 | 7–21 business days |
| DHL Express | Shown at checkout | Fastest option |
Free shipping applies to US orders only. Import duties and taxes, if any, are set by the destination country and paid by the recipient.
Packaging
Every piece arrives in our branded gift box, and moissanite comes with its GRA certificate card. Want it extra special? Add premium gift wrap in the cart for $20: pearl paper, a satin ribbon, a rose and a printed card with your note.
Returns
Returns within the US are free for 30 days after delivery: we email you a prepaid UPS label. Sale items are returnable on the same terms. Details are in our Return policy.
Questions?
Write to info@oliviastarjewelry.com or call 754-444-8977, Monday to Friday, 9 AM to 5 PM ET. We answer within one business day.
